1.1These Terms of Service ("Terms") govern the use of the Liink platform (the "Service"), operated by Quentin Imhoff, sole proprietor (entrepreneur individuel, EI) operating under the trade name "Liink" ("Liink", "we"), SIRET 880 716 477 00018, whose registered office is located at 8 rue des Marronniers, 69002 Lyon. The complete legal notice is available on the dedicated page.
1.2The Service is a B2B SaaS platform intended for jewelry professionals (brands, manufacturers, workshops, subcontractors).
1.3By creating an account or using the Service, you ("User") accept these Terms and our Privacy Policy without reservation. If you do not accept, do not use the Service.
1.4We may amend the Terms. Substantial changes will be notified by email at least 30 days before taking effect. Continued use after that period constitutes acceptance.
2. Service Description
2.1Liink provides a web platform for jewelry operations: orders, items, manufacturing, stock movements, precious metals register (French Commercial Code art. L. 834-6), gold weight accounts, invoices, quotes, material transfers, brand/manufacturer coordination.
2.2The Service is available 24/7, subject to scheduled maintenance and incidents (see "Availability and SLA").
2.3We may evolve the Service (new features, deprecations) with reasonable notice.
3. User Account and Security
3.1The User is responsible for the confidentiality of their credentials. Any action from their account is deemed to originate from them.
3.2We strongly recommend enabling two-factor authentication (2FA). For organization ADMIN accounts, 2FA may be mandatory.
3.3If unauthorized access is suspected, the User must immediately notify security@liink.ink.
3.4We may suspend any account in case of reasonable suspicion of fraud, security breach, or non-compliance with the Terms.
4. Subscription, Pricing, and Billing
4.1Access to the Service requires a paid subscription, at the prices indicated on the pricing page at the time of subscription.
4.2Payments are collected by Stripe Payments Europe Ltd (PCI-DSS Level 1).
4.3Liink falls under the VAT-exempt scheme for small businesses (Article 293 B of the French General Tax Code): the prices indicated are net, VAT is not applicable. Should the thresholds be exceeded or VAT liability arise, the applicable VAT would be added and this clause updated.
4.4Subscriptions auto-renew. The User may cancel anytime from account settings; cancellation takes effect at the end of the current period.
4.5In case of payment default, we may suspend access after a 7-day notice. Data remains accessible 30 days after suspension before deletion per our Privacy Policy.
5. Right of Withdrawal
5.1The Service is strictly B2B; the consumer right of withdrawal (French Consumer Code art. L221-18) does not apply.
5.2For new subscribers, we may offer a free trial period under terms specified at signup.
6. Acceptable Use
6.1The User agrees to use the Service in good faith for its professional purpose.
6.2Prohibited: unauthorized access attempts, bypass of security measures, mass scraping, reverse engineering, DoS attacks, illegal content upload, precious metals register bypass.
6.3The User agrees to comply with all applicable legal obligations, including those related to the precious metals register of precious materials (French Commercial Code art. L. 834-6), VAT, invoice retention, and GDPR for their own clients' data.
6.4We provide the tool but do not guarantee the User's overall legal compliance, which remains their responsibility.
7. Intellectual Property
7.1We retain all intellectual property rights to the Service (source code, design, brand, logos, documentation).
7.2The User retains full ownership of their data ("User Data").
7.3The User grants us a non-exclusive, worldwide license, limited to the subscription term, to host, process, and display their User Data solely for the purpose of providing the Service.
8. Availability and SLA
8.1We aim for a 99% monthly uptime target, excluding planned maintenance notified at least 48h in advance.
8.2Major incidents are communicated via the status page and email to affected organization admins.
8.3For Enterprise plans, a specific contractual SLA with credit-back can be negotiated.
9. Data and Privacy
9.1Processing of personal data is governed by our Privacy Policy, which is integral to these Terms.
9.2We act as data processor for personal data for which the User is data controller (end clients, external counterparties). A Data Processing Agreement (DPA) is available on request.
9.4Data is hosted within the European Union (Vercel fra1, Neon Frankfurt). See Privacy Policy for the full subprocessor list.
10. Limitation of Liability
10.1The Service is provided "as is". We do not guarantee total absence of errors or interruptions.
10.2Our liability, all causes combined, is limited to the amounts actually paid by the User for the last 12 months of subscription.
10.3We are not liable for indirect damages (loss of business, customer loss, loss of opportunity, reputation harm).
10.4The User is solely responsible for the accuracy of data entered into the Service and its legal value vis-a-vis third parties.
11. Force Majeure
11.1Neither party will be liable for a breach caused by a force majeure event (natural disasters, pandemics, war, massive cyber attack, critical third-party failure, governmental decisions).
11.2The affected party notifies the other within 7 days and uses best efforts to resume performance.
12. Termination
12.1The User may terminate their account anytime from settings or by emailing support@liink.ink.
12.2We may terminate accounts for serious breach (persistent payment default, fraud, security breach) with a 14-day notice, except in case of imperative urgency.
12.3After termination, the User has 30 days to export their data (JSON format). Legal retention obligations (precious metals register 6 years, invoices 10 years) remain applicable.
13. Governing Law and Jurisdiction
13.1These Terms are governed by French law.
13.2Any dispute relating to the interpretation or performance of the Terms shall, failing amicable settlement, be submitted to the exclusive jurisdiction of the courts of Lyon, France.